Sorvetes Jundiá is one of Brazil's largest and most recognizable ice cream manufacturers, distributing ice cream products and frozen treats to thousands of supermarkets, convenience stores, and franchised retail points across the nation. Coordinating this high-volume consumer goods operation requires fluid collaboration between manufacturing facilities, supply-chain logistics, creative marketing, and product development (R&D).
The Operational Challenge
As the company scaled, its internal departments operated within isolated silos. R&D teams developed new ice cream flavors without real-time tracking of raw material deliveries from the purchasing team, and marketing designers lacked alignment with production line schedules to schedule promotional launches. Project timelines were coordinated manually through fragmented spreadsheets and status reporting emails, resulting in delays in packaging design approvals and information mismatch.
To centralize operations, Jundiá acquired **monday.com**. However, they realized that software tools only deliver value if the workforce is trained to use them consistently. They needed a technical partner to translate their complex product development and marketing cycles into monday.com board structures and conduct custom corporate training sessions to build team independence.
The Audatia Solution
Audatia's certified consultants organized structured board templates and delivered live, interactive corporate training workshops tailored specifically to each department:
1. Board Structure Customization
We designed customized board templates tracking the entire new product lifecycle—from initial flavor formulas and nutritional values approvals in R&D, to packaging graphics design and retail launch dates in marketing. We structured cross-board dependencies, ensuring that once R&D marked a recipe as approved, the purchasing department was automatically alerted to acquire raw materials.
2. On-Site Onboarding Workshops
We organized live, hands-on training sessions with Jundiá's project managers, creative designers, and manufacturing coordinators. We used actual projects in development, teaching employees how to update statuses, track timeline gantts, log project notes, and use monday's commenting sections directly instead of sending emails.
3. Team Autonomy & Admin Training
We believe client independence is the ultimate measure of project success. We delivered advanced training modules to Jundiá's internal system administrators, showing them how to modify board schemas, build custom automated notifications, and add new users independently.
The Operational Impact
The combination of customized board structure and targeted training delivered immediate operational results:
- Cross-Department Transparency: Marketing, purchasing, and production teams now work inside the same visual interface, eliminating information gaps.
- Accelerated Launch Timelines: Automated status alerts reduced packaging approval cycles, preventing product release delays.
- Workspace Autonomy: Jundiá's trained internal admins continue to scale monday.com to new departments, building custom boards without external help.
Through this custom monday.com implementation and onboarding project, Audatia helped Sorvetes Jundiá turn its Work OS into a true collaboration hub, ensuring operational agility across all manufacturing stages.